Terms of service

TERMS OF SERVICE

Welcome to SIDDHHORA HERBAL PVT. LTD. (“SIDDHHORA”, “we”, “us”, or “our”).

We operate this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with an online shopping platform. Our store is powered by Shopify, which enables us to provide the Services to you.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.

SECTION 1 – ELIGIBILITY AND ACCOUNT

By using our Services, you confirm that:

  • You are at least 18 years of age;

  • You are legally capable of entering into binding contracts under Indian law;

  • All information provided by you is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Account transfer or resale is strictly prohibited.

SECTION 2 – PRODUCTS

All product descriptions, images, and pricing are subject to change without notice.

We do not guarantee that:

  • Product colors or appearance will exactly match your device display;

  • Products will meet subjective expectations beyond stated specifications.

We reserve the right to discontinue or limit quantities of any product at our sole discretion.

SECTION 3 – ORDERS AND ACCEPTANCE

Placing an order constitutes an offer to purchase.

An order is considered accepted only after:

  • Payment is successfully processed, and

  • Order confirmation is issued.

We reserve the right to refuse or cancel any order due to:

  • Pricing errors

  • Suspected fraud

  • Stock unavailability

  • Regulatory compliance issues

Cancellation requests may not be accommodated after order confirmation.

Returns are governed strictly by our Refund Policy.

Products purchased are for personal use only and not for resale or export.

SECTION 4 – PRICING AND TAXES

  • Prices may change without prior notice.

  • Final price is as mentioned at checkout.

  • Applicable GST and shipping charges will be added where required.

You confirm that:

  • Payment details provided are valid and authorized;

  • You agree to pay all applicable charges, including taxes and shipping.

SECTION 5 – SHIPPING AND RISK TRANSFER

Delivery timelines are estimates only and not guaranteed.

We are not liable for delays caused by:

  • Courier partners

  • Customs

  • Natural events

  • Government restrictions

Risk and title of products pass to the customer upon dispatch to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All website content including:

  • Logos

  • Product names

  • Text

  • Graphics

  • Images

  • Layout

are the exclusive property of SIDDHHORA HERBAL PVT. LTD. and protected under applicable intellectual property laws of India.

Unauthorized copying, reproduction, resale, scraping, or misuse is strictly prohibited.

SECTION 7 – THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools or links. These are provided “as is” without warranties.

We are not responsible for:

  • Third-party content

  • External websites

  • Third-party services

Use at your own risk.

SECTION 8 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify.

All purchases are made directly with SIDDHHORA HERBAL PVT. LTD., not Shopify.

Shopify is not responsible for any product-related claims, disputes, damages, or losses arising from transactions with us.

SECTION 9 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available.”

We expressly disclaim all implied warranties including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

We do not guarantee uninterrupted or error-free website operation.

SECTION 10 – LIMITATION OF LIABILITY

To the maximum extent permitted under Indian law:

SIDDHHORA HERBAL PVT. LTD., its directors, employees, affiliates, or service providers shall not be liable for:

  • Indirect or consequential losses

  • Loss of profits or revenue

  • Data loss

  • Personal dissatisfaction

Our total liability shall not exceed the amount paid by you for the product in question.

SECTION 11 – INDEMNIFICATION

You agree to indemnify and hold harmless SIDDHHORA HERBAL PVT. LTD., its directors, employees, and affiliates against any claims, damages, losses, or legal expenses arising from:

  • Violation of these Terms

  • Misuse of Services

  • Violation of applicable laws

SECTION 12 – TERMINATION

We reserve the right to suspend or terminate access to our Services without notice if these Terms are violated.

All outstanding payment obligations survive termination.

SECTION 13 – GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts located in Bharatpur, Rajasthan, India.

SECTION 14 – SEVERABILITY

If any provision is held invalid or unenforceable, remaining provisions shall continue in full force and effect.

SECTION 15 – CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Continued use of the Services constitutes acceptance of updated Terms.

SECTION 16 – CONTACT INFORMATION

SIDDHHORA HERBAL PVT. LTD.
E124, Ranjeet Nagar
Bharatpur, Rajasthan 321001
India

Email: siddhhora@gmail.com
Mobile: 9983755135